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400+ seat Call Center with a waiting list of 20+ clients

Rosarito, Mexico
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    400+ seat Call Center with a waiting list of 20+ clients

    $20,000,000$5,500,000

    Description

    400+ seat Call Center with a waiting list of 20+ clients with 4 fully equipped locations, 2 in Mexico, 2 in the USA.

    – Restaurant downstairs will be included in the purchase price.

    – Currently billing about USD 650k a month, the net is about USD 450k a month.

    – Allowable billing is USD 4.68 million a month, net could easily be over USD 1 million per month in less than 60 days.

    Products & Services Overview

    Various BPO services like technical and live chat support, famous for marketing and lead generation.

    Assets Overview

    4 offices completely furnished with equipment, if the buyer purchases at full price, the headquarter facility may be included in the deal. Also business has a current contract to purchase a 1.7 million dollar lot in the main business district to expand the business.

    Facilities Overview

    2x in Rosarito, Mexico
    1x in San Diego, USA
    1x in Pompano beach, USA

    Technology

    • Compliant ADS (Auto Dialer System) that replaces manual dialing.
    • Operations supervision portal that allows our clients to have transparent access in real time of the contracted processes.
    • AI (Artificial Intelligence) that helps in the optimization of human resources and increases the quality of service.
    • Advanced information security protocols that protect all confidential data generated by the operation.

    Technological Infrastructure

    • Servers with redundant internet.
    • Encrypted and mirrored backup systems in the cloud.
    • Specialized headphone system.
    • Ideal lighting.
    • Highly functional workstations.

    Detail

    Updated on May 24, 2021 at 8:47 pm

    Property ID:L#20210086
    Property Type:Call Center
    Property Status:For Sale
    Asking Price: $20,000,000
    Gross Revenue:$7,800,000
    EBITDA:$5,500,000
    Business Description:150-200 employees
    Support & Training:3 Months
    Reason for Selling:New Venture
    Country:Mexico
    City: Rosarito
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